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A Common Accounting Mistake Your Practice Should Avoid

Every medical practice should have an accountant, specifically, a certified public accountant (CPA). Your CPA should not only do your taxes each year, but also provide you with financial statements on a regular basis.  I’d recommend reviewing your profit and loss statement and your balance sheet with your accountant on a monthly basis.  Don’t try [...]

Reach more patients with a Facebook Fan Page for Your Practice

Social Media has emerged as one of the fastest growing marketing tools for healthcare practices.  More and more people are using social media, not just to communicate with friends and family, but also to share information with those that they know.  Often times they share information and recommendations about companies that they are passionate about.  [...]

Direct mail is still an effective marketing method to reach new patients

Direct mail isn’t dead.  Even in this electronic age of e-mail, websites, social media, and search engine optimization, direct mail can be a profitable tool for marketing your medical practice.  Many healthcare specialties can use direct mail to reach new potential patients very cost effectively.  List compilers have access to a plethora of demographic and [...]

Use an on-hold message to communicate with patients

When patients call your office it’s inevitable that occasionally they have to be placed on hold.  Even well-staffed healthcare practices can’t avoid this.  You certainly want to minimize the occasions that you do place patients on hold, but when you do, I strongly suggest that you use an “on-hold” message in your telephone system.  As [...]

Most medical practices must overcome stumbling blocks in order to grow

All businesses, medical practices included, go through various growth stages.  New medical practices in their “formative” years can experience significant growth, but often plateau before reaching the next level.  This plateau is referred to as a “nexus point”.

Even mature medical practices in their “normative” years reach a plateau.  This is especially true when trying to [...]

The Key To Marketing In This Economy

The last two years have been difficult for Americans because of the downturn in the economy. Almost every area of business has been affected – medical and dental practices included.  Even many medical practices relying on insurance reimbursement have felt the decline. Many of their patients have lost their insurance through job loss or their [...]

Branding vs Direct Response – Which Is Best For My Practice?

I’m asked frequently how important Branding is to a healthcare practice. My answer is “it’s critical”.  Every potential patient (and referring physician) is asking themselves a critical question that your marketing message has to answer “Why you?”. Branding helps you differentiate your practice from your competition and provides the answer(s) to the question “Why You?”.

I’m [...]