Every medical practice should have an accountant, specifically, a certified public accountant (CPA). Your CPA should not only do your taxes each year, but also provide you with financial statements on a regular basis. I’d recommend reviewing your profit and loss statement and your balance sheet with your accountant on a monthly basis. Don’t try [...]
Greetings from Park City, Utah, where I’m spending a week in the mountains on vacation. This is a great time of year to get a break from the heat and humidity in Florida. Although I wasn’t expecting it to be in the upper 30’s when I woke up this morning, it’s certainly a pleasant change.
I’ve [...]
In my previous blog post, I discussed how even though we are in an age of electronic media, direct mail can still be an extremely profitable way to acquire new patients for many healthcare specialties. One important factor is to use a reputable list compiler to provide you up-to-date data and utilize the many demographic [...]
In this age of electronic media, print advertising in newspapers and magazines still appears to provide a very good return-on-investment for certain healthcare specialties. Affluent women still frequently read upscale magazines and since women make up a majority of the decision makers when it comes to choosing a medical or dental practice for the household, [...]
When patients call your office it’s inevitable that occasionally they have to be placed on hold. Even well-staffed healthcare practices can’t avoid this. You certainly want to minimize the occasions that you do place patients on hold, but when you do, I strongly suggest that you use an “on-hold” message in your telephone system. As [...]
Many physicians, dentists, audiologists, and physical therapists, have Curriculum Vitaes (C.V.’s). These “resumes” typically list their credentials and experience including education, any board certifications or fellowship training, and specialized experience. But, can a C.V. really be compelling as a marketing tool? Does a patient really care where you went to school?
Most patients want to have [...]
Many practices currently have a brochure about their medical practice. It may outline the services you provide and a little bit about your background and experience. It may be professionally designed and may contain photos specific to your practice (such as the faces of the medical staff, your building or office, or advanced technology and [...]